Terms & Conditions
Terms and Conditions for tjhhomestay.com
Last Updated: 27/11/2023
1. Reservation and Payment
- To secure a reservation, a deposit of 50% is required at the time of booking.
- Full payment is due 7 days before the check-in date.
- Payments can be made through Credit, Debit cards & Google Pay.
- Failure to make full payment by the specified date may result in the cancellation of the reservation.
2. Cancellation Policy
- Cancellations made 5 or more before the check-in date will receive a full refund..
- Cancellations made within 5 days of the check-in date will result in a forfeiture of the deposit.
- No-shows and early departures are non-refundable.
3. Check-In and Check-Out
- Check-in time is 12 PM, and check-out time is 11 AM.
- Early check-in or late check-out requests are subject to availability and may incur an additional fee.
4. House Rules
- Smoking is strictly prohibited inside the premises. Designated smoking areas may be provided.
- Pets are not allowed unless otherwise specified and agreed upon in advance.
- Guests are expected to respect the privacy and tranquility of other guests and neighbours.
- Parties and events must have prior approval from the management.
5. Property Use and Damages
- Guests are responsible for any damages caused to the property during their stay.
- The cost of repairs or replacements will be charged to the credit card on file.
6. Liability
- The Jade Highlands is not liable for any loss, theft, or damage to guests' personal property.
- Guests are advised to secure their valuables.
7. Force Majeure
- The Jade Highlands is not responsible for circumstances beyond its control, including but not limited to natural disasters, strikes, or government actions.
8. Privacy Policy
- Guest information will be kept confidential and used only for reservation and communication purposes.
9. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Tamilnadu.
- Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Tamilnadu.
10. Contact Information
The Jade Highlands
Door. No.W4/412.A
Paraipatty, Vilpatty,
Kodaikanal.
+91 9003038195